Zotti Coach App
Terms of Service
Welcome to **Zotti Coach** (“Service”), an AI-powered life coaching experience offered by or through **Knowledge Gain** (knowledgegain.com). By creating an account or using the Service, you agree to these Terms of Service (“Terms”). If you do not agree, do not use the Service.
## 1. Acceptance of Terms
By registering for an account, checking the box to agree to these Terms and the Privacy Policy, or otherwise using Zotti Coach, you confirm that you have read, understood, and agree to be bound by these Terms and by our [Privacy Policy](https://www.knowledgegain.com/zotti-coach/privacy). If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
## 2. Description of the Service
Zotti Coach provides structured, AI-assisted life coaching sessions to help you work toward personal goals. The Service includes goal-setting, weekly (or otherwise scheduled) coaching conversations with an AI coach (“Coach Zotti”), reflections, and optional assignments. The Service is offered via web and may be offered in the future via mobile applications. Access may require a valid subscription where applicable.
## 3. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service. By using the Service, you represent that you meet this requirement. The Service is not intended for use by children.
## 4. Account Registration and Security
You are responsible for providing accurate information when you register and for keeping your account credentials confidential. You are responsible for all activity under your account. Notify us promptly of any unauthorized use of your account.
## 5. Subscriptions and Access
Access to Zotti Coach may be offered on a subscription basis (e.g., weekly or monthly). Subscription terms, pricing, renewal, and cancellation will be presented at the time of purchase (e.g., in the app or on the applicable app store). Your use of the Service is subject to your compliance with these Terms and, where applicable, an active subscription.
## 6. Acceptable Use
You agree to use the Service only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the Service. You agree **not** to:
- Use the Service for any illegal purpose or in violation of any laws.
- Share your account or credentials with others.
- Attempt to gain unauthorized access to the Service, other accounts, or our systems.
- Use automated means (e.g., bots or scrapers) to access or interact with the Service except as we explicitly allow.
- Upload or transmit harmful, offensive, or inappropriate content.
- Use the Service to harass, abuse, or harm others.
We may suspend or terminate your access if we believe you have violated these Terms or acceptable use.
## 7. Important Disclaimers
**Coaching is not therapy or professional advice.**
Zotti Coach is a life-coaching tool, not a substitute for professional mental health care, medical advice, or therapy. The Service does not provide diagnosis, treatment, or clinical care. If you are experiencing a mental health crisis, depression, anxiety, or other clinical concerns, please seek help from a qualified healthcare or mental health professional.
**AI-generated content.**
Responses from Coach Zotti are generated by artificial intelligence. They are for general guidance and motivation only and may not be appropriate for your specific situation. Use your own judgment and, when in doubt, consult a qualified professional.
**No guarantee of outcomes.**
We do not guarantee any particular result from using the Service. Your progress depends on your own efforts and circumstances.
## 8. Privacy
Your use of the Service is also governed by our [Privacy Policy](https://www.knowledgegain.com/zotti-coach/privacy), which describes how we collect, use, and protect your information. By using the Service, you consent to the practices described in the Privacy Policy. You may request deletion of your account and associated data as described in the Privacy Policy and in the Service (e.g., “Delete my account”).
## 9. Intellectual Property
The Service, including the name “Zotti Coach,” the design, text, software, and other content we provide (other than content you submit), is owned by Knowledge Gain or its licensors and is protected by copyright and other intellectual property laws. You may not copy, modify, distribute, or create derivative works from our content without our prior written permission. You retain any rights in content you submit; you grant us a license to use that content as needed to operate and improve the Service.
## 10. Termination and Account Deletion
We may suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason. You may stop using the Service at any time. You may also request deletion of your account and associated data through the in-app “Delete my account” option (or equivalent). Upon deletion, we will remove your account and associated data in accordance with our data retention practices and applicable law.
## 11. Limitation of Liability
To the fullest extent permitted by law:
- The Service is provided “as is” and “as available.” We disclaim all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose.
- We are not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising from your use of or inability to use the Service.
- Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us (if any) in the twelve (12) months preceding the claim, or one hundred dollars (USD 100), whichever is greater.
Some jurisdictions do not allow certain limitations; in those jurisdictions, our liability will be limited to the maximum extent permitted by law.
## 12. Indemnification
You agree to indemnify, defend, and hold harmless Knowledge Gain and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of another.
## 13. Changes to These Terms
We may update these Terms from time to time. We will post the updated Terms at this URL (or a successor URL) and may notify you via the Service or by email where appropriate. Your continued use of the Service after the effective date of the updated Terms constitutes acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Service and may delete your account.
## 14. General
- **Governing law.** These Terms are governed by the laws of [e.g., the State of Delaware, USA], without regard to conflict-of-law principles.
- **Disputes.** Any dispute arising from these Terms or the Service will be resolved in the courts of [e.g., Delaware], and you consent to personal jurisdiction there. (If you prefer arbitration, you can add that here.)
- **Entire agreement.** These Terms, together with the Privacy Policy and any subscription or purchase terms, constitute the entire agreement between you and us regarding the Service.
- **Severability.** If any part of these Terms is held invalid or unenforceable, the remaining provisions will remain in effect.
- **Contact.** For questions about these Terms or the Service, contact us at [your contact email, e.g. [email protected]].
Thank you for using Zotti Coach.
